Chain Store Inventory: A Cross Sectional Evaluation

Chris Dubelaar School of Marketing University of New South Wales Sydney, NSW, 2052 Australia e-mail: Địa chỉ email này đã được bảo vệ từ spam bots, bạn cần kích hoạt Javascript để xem nó. phone: 61 2 9385 3739 Fax: 61 2 9663 1985

Garland Chow Faculty of Commerce University of British Columbia Vancouver, BC, Canada.

Paul D. Larson COBA, Mail Stop 028 University of Nevada Reno, NV  89557 e-mail: Địa chỉ email này đã được bảo vệ từ spam bots, bạn cần kích hoạt Javascript để xem nó.

submitted to Journal of Retailing

February 1999

The authors thank the Social Sciences and Humanities Research Council of Canada (SSHRC) and the Canadian Institute for Retail and Services Studies (CIRASS) for supporting this study.

IM 22

Abstract

Effective inventory management is critical to retailing and supply chain management success.

Surprisingly, there is little published empirical research examining fundamental relationships between retail inventory, customer service and sales. 

Based on a survey of 101 chain store units, this paper develops and tests hypotheses about retail inventory. 

Seventy-five percent of the store owners/managers responded to the mail survey.  As expected, significant relationships are found between inventory, service and sales.