Quality Management As A Tool For Quality Culture Embedment.

QM 24

Inga MILISIUNAITE

Roma ADOMAITIENE

Juozas GALGINAITIS

 Contact Details

Inga Milisiunaite Vilnius University Universiteto 3 -111A LT-01513 Vilnius Lithuania E-mail: Địa chỉ email này đã được bảo vệ từ spam bots, bạn cần kích hoạt Javascript để xem nó.

QUALITY MANAGEMENT AS A TOOL FOR QUALITY CULTURE EMBEDMENT: VILNIUS UNIVERSITY APPROACH

 Abstract

Quality problems appeared in higher education discourse during the last decades of the 20th century largely due to the effects of the massification of higher education. The Bologna Process from 1999 onwards, brought a wide range of quality concerns into the higher education discourse. The recent decades have seen an explosion of national quality assurance systems in Europe. However, quality development in higher education is a great deal more than the formal quality assurance processes. The aim of the paper is to present the methodological approach of Vilnius University for the enhancement of quality culture by means of quality management.

Key words

Quality, quality culture, quality management, learning organisation, management information system.