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Quality Cost Monitoring Models in Practice of Woodworking Company in Slovakia.

Quality Cost Monitoring Models in Practice of Woodworking Company in Slovakia.

QM 23

Mariana Sedliacikovaa*, Anna Satanova b, Jan Zavadsky c, Zuzana Zavadska c  

 

a Technical University, T.G. Masaryka 24, Zvolen 960 53, Slovakia b Banking Institute, Cesta na stadión 7, Banska Bystrica, 974 04, Slovakia c Matej Bel University, Tajovskeho 10, Banska Bystrica  975 90, Slovakia

 

 Abstract

Since the 1950s, a considerable amount of attentions has been given on the cost of quality in theory and practice. Quality is now seen as an economic category, which can be measured. The paper is focused on the comparison of two models that monitor quality cost - the model PAF (prevention, appraisal a failure) and the process cost model in the selected woodworking company in Slovakia. There were evaluated advantages and disadvantages of these models, solutions and appropriate steps for improvement of management in the area of quality cost were proposed.

The importance of this paper can be considered mainly from the point of view to pay attention to the monitoring the quality cost in practical conditions of enterprises. It can be concluded that both models have a great economic benefit for the business. Thanks to them, there were discovered gaps in the area of quality management of the woodworking company which defence the success of the company on the timber market of Slovakia. These gaps can be eliminated through setting the administrative measures and solutions in the investigated area. © 2015 The Authors. Published by Elsevier B.V. Peer-review under responsibility of Academic World Research and Education Center.

 

Keywords: Cost of quality, model PAF, process cost model, process approach;

 

 
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