Employee Suggestion System (Kaizen Teian) The Bottom-Up Approach For Productivity Improvement

Lavinia Nicoleta NEAGOE, Vladimir MĂRĂSCU KLEIN

Transilvania University of Brasov, Romania

Kaizen 21

Abstract.

In a globalization environment, the organizations’ competitive advantage is determined by the products’ cost/quality ratio which is in direct correlation with the employees’ knowledge, attitude and commitment, at all the levels of the company.

The creative ability is present in everyone, needing only to be developed through adequate and accessible systems, known as Employees Suggestion System (the English interpretation of Japanese system name: Kaizen Teian).

This article aims to give the essential guidance in order to draw up and implement such a system that helps develop the motivation and creativity of all the members and a bottom-up approach for productivity increase of each organization.

Based on Japanese and Western countries experiences, are presented the potential areas of improvement, how to encourage people to participate and work, motivating tools and awards, review and evaluation possibilities.

An implementation model is presented. In the last part, as result of ten years of experience in this field of activity in Romanian companies, are presented the key points for a good implementation.  

Keywords:

Suggestion system, Kaizen Teian, employees’ involvement, continuous improvement, cost saving