A Case Study on Kaizen as a Learning Tool for a Management Team

Ravee Phoewhawm

Rajamangala University of Technology Lanna

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(Kaizen 10)

Abstract

Management teams are often faced with the challenges of administrating kaizen due to the complex working system that is technical and social in its own respective role.

These types of team have to defy the way of aligning kaizen with the organizational characteristic structure and the operational practice so that it serves the interests and benefits for all involved instead of being viewed as a burden of workload.

Therefore, in order to maintain the discipline of having kaizen carried out as „a continuous improvement in standard way of operation‟ there needs to be an actual purpose on utilizing its idea.

A case study was applied on a management team practicing kaizen. The results were used as the outline for management teams to make the most of kaizen as a learning tool for better decision making, determining the distance for accomplishing objectives, and discerning the course of direction for the organization.

Keywords:

Assessment, Change, Decision, Innovation, Improvement, Kaizen, Learning, Management Team, Problem Solving, System