KAIZEN IMPLEMENTATION IN BUSINESS SCHOOLS

Dr.Purushottam R. Wadje

Professor

Sri Balaji Society’s Balaji Institute of Management & Human Resource Development (BIMHRD)

S.No.55/2-7 Tathawde-Pune-411023

Kaizen 34

Abstract

This paper has outlined the nature of a programme for Management Institutes -wide quality improvement which focuses upon incremental change directed at improving the quality of the experience of Business Schools. Emphasis has been given to people based skills for finding and analyzing moments of truth and to the empowerment of the entire staff of the management institutes to make changes which lead to incremental quality improvements in management institutes. This paper is derived from Japanese management technique- Kaizen which is effective to bring changes in management institutes. It should be noted that the essential change elements in the strategy proposed here are as follows: —Business School administrators should aim at long-term, lasting and essentially changes as the back-bone of their work —The pace of change should be a myriad of small steps —The time-frame should be gradual, continuous and incremental rather than intermittent and non-incremental —Change should involve all staff and stakeholders in the Business School and is not the Prerogative of the administrator —The essential approach to change within KAIZEN is collectivist rather than Individualist, though good teams of change-agents do require appropriate leadership —The focus for change is upon maintenance and improvement of what is already there rather than upon scrapping and rebuilding 

Keywords-Quality –KAIZEN-Management Institutes-Continuous Improvement-Decision Making Process