| A Case Study of ERP Implementation for Opto-Electronics Industry |
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A Case Study of ERP Implementation for Opto-Electronics Industry  1Chan-Hsing Lo, 2Chih-Hung Tsai, and 1Rong-Kwei Li 1 Department of Industrial Engineering and Management National Chiao-Tung University, Hsinchu, Taiwan, ROC. 2 Department of Industrial Engineering and Management Ta-Hwa Institute of Technology, Hsin-Chu, Taiwan, ROC E-mail: Địa chỉ email này đã được bảo vệ từ spam bots, bạn cần kích hoạt Javascript để xem nó. ERP 02  Abstract The corporate competitive environment is being liberalized and globalized, therefore product life cycle is shortening. Markets are undertaking globalization and because of rapid changes in recent years, companies need to act more responsively to the market and customer demand as well as strengthen information exchange and communication systems in order to survive the highly competitive and speed-oriented industrial environment. In such a global competition era, ERP (Enterprise Resources Planning) has become the focus of corporate operation and management. The pricey ERP system does not only tackle information technology (IT) issues but also attempt to solve problems related to human resource, enterprise culture, and organizational restructuring and so on. Hence, successful implementation of appropriate ERP system can improve enterprise performance significantly. This study aims to help enterprises successfully implement ERP system by proposing strategies and tactics to tackle the common problems encountered in implementing ERP system.  Keywords: Enterprise Resources Planning (ERP), Supply Chain Management (SCM), Material Requirements Planning (MRP), Application Implementation Methodology (AIM), Customer Relationship Management (CRM) |