Application of Queuing Theory to Waiting Time of Out-Patients in Hospitals.

R.A. Adeleke*, O.D. Ogunwale, and O.Y. Halid.

Department of Mathematical Sciences, University of Ado-Ekiti, Ado-Ekiti, Ekiti State, Nigeria.

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QT 08

ABSTRACT 

This paper considers the waiting of patients in university health centers as a single-channel queuing system with Poisson arrivals and exponential service rate where arrivals are handled on a first come first serve basis. Hence, the m/m/1 queuing system is however proposed. 

The average number of patients, the average time spent by each patient as well as the probability of arrival of patients into the queuing system will be obtained.  

Keywords:

single channel queuing system, Poisson arrivals, exponential service rates